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You will also want all the basic security equipment as well, such as a control panel, window and door sensors, motion detectors, environmental protection sensors to protect your home from intruders or potential disasters such as a fire or pipe break, etc. If you are a senior, there are some extra security and home automation features you might consider in addition to the basics. For example, if you have mobility issues, you will probably want as many home automation features as you can get your hands on. These will allow you to remotely access, monitor, and control your entire home security system and much of your home’s equipment such as door locks, window blinds, small appliances, thermostat, garage door, and more. Having such features will enable you more flexibility with remote or voice controls and without having to physically handle these systems manually. Perhaps you have been exposed to a traumatic event such as being stalked, attacked, or cyber bullied, etc. at some point in your life and you just want something to make you feel more secure. In this case, you will probably want a security system that has a quality control panel with a panic button, loud siren, two way talk feature, high quality surveillance cameras with real time recordings and cloud storage, a doorbell camera, and some home automation features that will enable you to monitor and control your system remotely. These will also give you the backup and proof you need if for any reason you have to get the authorities involved. If your hands always seem to be full, then home automation is something you will probably want to consider. When you have kids, pets, or are generally just a busy person and your hands are always full, having smart locks and lights will give you a handsfree feature you probably need.

Posted by Anonymous at 3:19PM | (6 comments)

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Most importantly, we recommend choosing a company with better customer reviews. There are also more affordable home security companies that don’t tie you down with long contracts and have a deeper history of high level customer service. I was misinformed about my service cancelation when I spoke with agent Kelly M over chat through my vivint app. I was told to send an email and the sevice would be canceled within 30 days. I did as I was instructed and sent the email and call to follw up where I was them and was informed I needed to pay a $1000 to cancel by customer service. I ask for customer loyalty and William told me I owe over $1500 to cancel cause I had to buy out this ridiculous 5 year contract at over 60 a month, which I had only paid 3 years of, at the amount of over $2100. I feel this should be canceled in 30 days as I was told would happen with the first agent I spoke with through my app chat. The supervisor over customer loyalty said I could pay $800 and be good. As a company they are way more expensive than any other monitoring service that can do exactly what they have done. I will never recommend or use vivint again for home monitoring. I have paid faithfully every month for 3 years and I got a wall monitor and a doorbell camera and a few window sensors, they used most of the old sensors that were in my home at install.

Posted by Anonymous at 3:19PM | (7 comments)